9-1-1 Services

With an increase in customer satisfaction and 9-1-1 system reliability, Akimeka's processes assure efficiency and data accuracy, helping Public Safety Answering Points (PSAPs) achieve Next Generation 9-1-1 (NG9-1-1) and i3 compliance. Our Geographic Information System (GIS) map layers provide useful data for PSAPs and their emergency responders thus achieving faster response time

9-1-1 PROFESSIONAL SERVICES (ADVISORY & CONSULTING)

In support of your mission to save lives, our team offers 9-1-1 and PSAP consulting on topics such as state and local procurement, CAD/mapping system, system integration process, GIS upload procedures, call volume analysis, discrepancy reporting and process assistance, National Emergency Number Association (NENA) compliance analysis, Jurisdictional Authority boundary, and system administration.

9-1-1 GIS SERVICES

Akimeka’s 9-1-1 GIS Services provide integrated, synchronized, and accurate maps that exceed industry regulations including NENA’s accuracy and synchronization standards. With a track record of achieving over 99% location accuracy, our 9-1-1 GIS services include compliance audits, data correction and maintenance, data collection, site testing and verification, CAD/GIS configuration, response area analysis, MSAG coordination, Jurisdictional Authority boundaries, and GIS customization. GIS map layers that we regularly develop and maintain include:

  • Street centerline
  • Address point
  • Emergency Service Zone (ESZ)
  • Emergency Service Agency
  • Jurisdictional authority boundary
  • Cell tower site
  • Cell site coverage
  • Other custom map layers, such as mile markers, hiking trails, water features, and common points of interest

MSAG & ALI DATA SERVICES

Achieve high quality, NENA compliant data through Akimeka’s Master Street Address Guide (MSAG) services, including MSAG audits and analysis, corrections, and updates to synchronize with your 9-1-1 GIS data. We also provide Automatic Location Information (ALI) discrepancy reporting, monthly transaction reporting, call routing audits and corrections.

WIRELESS DATABASE SERVICES

Access accurate wireless location information when you need it. Akimeka’s wireless data maintenance services include baseline wireless database creation, wireless routing analysis, GIS database maintenance, Call Routing Sheet (CRS) processing, wireless GIS mapping system integration, consulting for class of service, location accuracy assessments, and a variety of reporting and wireless data correction services.

DATABASE SYNCHRONIZATION (SYNCH) SERVICES

Our team coordinates with wireline, wireless, and VoIP telephone companies, on behalf of the PSAP, requesting and verifying data corrections based on our findings. The resulting data is i3 ready and NENA compliant. Database synchronization services include 9-1-1 database analysis and auditing, compliance assessments, corrective action plans, and synchronization results reporting.

TRAINING

With expertise in Public Safety, 9-1-1, GIS, and the support of a full-service training department, Akimeka can help you stay in front of the changing standards with exceptional training. Our team develops custom training that can be delivered by an instructor, or online.


HGACBuyAkimeka is a registered vendor on the HGACBuy Cooperative Purchasing Program, providing our state and local government customers with a streamlined procurement option.

A SUBSIDIARY OF VSE CORPORATION

VSE’s acting agent for providing information technology services and integration support to meet Government customer’s needs at a reduced cost. Learn How

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ISO 9001:2008 REGISTERED

A profound Quality Management program to make any project run smoothly and successfully. Learn more